FAQs
Have more questions? Reach out to us at cs@shiningluxe.com, and we'll be delighted to assist you!
Nails Info
Can I reuse the press-on nails?
Absolutely! If you wish to reuse our press-on nails, carefully peel off the used adhesive sticker and replace it with a new one.
Remember, treating them gently will help extend their longevity.
What's included in each press-on nail set?
Each set includes a set of press-on nails and a nail prep kit (double-sided nail stickers, manicure stick, and nail file).
How do I apply ShiningLuxe press-on nails?
Applying our nails is a breeze. Begin with clean, dry nails. Peel off one side of the adhesive sticker and place it on your nail. Align the press-on nail with your natural nail, press down firmly for at least 15 seconds, and you're ready to shine!
Check out our detailed application guide HERE for step-by-step instructions.
How do I remove ShiningLuxe press-on nails?
Gently lift the press-on nails from the sides using a manicure stick. If needed, soak your nails in warm water for 60 seconds to aid in removal. Avoid forcing removal to prevent damage to your natural nails.
Check out our detailed application guide HERE for step-by-step instructions.
Are the press-on nails safe for my natural nails?
Yes, our press-on nails are designed with care.
Following our application instructions and gentle removal will help keep your natural nails safe and healthy.
Are your products cruelty-free and vegan?
Yes, we're proud to offer cruelty-free and vegan press-on nails. Our commitment to ethical practices ensures that our products are not tested on animals and do not contain animal-derived ingredients.
Can I shower or swim with the press-on nails on?
We recommend avoiding water exposure for the first hour after application to ensure a secure bond. While our press-on nails are durable, it's best to protect them from prolonged water contact.
How long do ShiningLuxe press-on nails last?
The durability of our press-on nails varies depending on factors such as your daily activities and care routine.
On average, they can last up to one week. To extend their lifespan, avoid excessive exposure to water and treat them with care.
Can I wear the press-on nails with nail polish or gel?
It's not recommended to wear our press-on nails with nail polish or gel, as they may affect the adhesive and the overall wear experience.
Our press-on nails are designed to be worn as is, and applying additional products may impact their durability.
How should I store unused press-on nails?
To keep your unused press-on nails in optimal condition, store them in a cool, dry place away from direct sunlight.
This will help maintain their adhesive and prevent any distortion in shape.
Can I wear ShiningLuxe press-on nails if I have sensitive skin?
While our press-on nails are generally safe for most individuals, if you have sensitive skin or a history of skin allergies, we recommend performing a patch test before applying the nails to ensure there are no adverse reactions.
Can I apply press-on nails over acrylic or gel extensions?
It's not recommended to apply our press-on nails over acrylic or gel extensions.
The press-on nails are designed to adhere directly to your natural nails for optimal performance.
Can I file or shape the press-on nails after application?
Yes, you can use a nail file to adjust the shape or length of the press-on nails after application.
However, ensure that you file gently to avoid damaging the press-on nails or your natural nails.
Order & Shipping
What if I receive damaged or incorrect items?
We apologize for any inconvenience.
If you receive damaged, defective, or incorrect items, please contact us at cs@shiningluxe.com within 35 days of purchase with your order number and clear photos.
Our team will assist you in resolving the issue promptly.
Do you offer free shipping?
We offer exclusive shipping through USPS to all U.S. states and provinces.
Standard shipping for orders under $55 is $10, while orders over $55 enjoy free standard shipping.
Check out our detailed policy HERE
How long will it take to get my order?
You can expect swift delivery of items within 15-20 business days (excluding processing time) within the US.
Under normal circumstances, we process orders within 2-3 business days for standard shipping.
Check out our detailed policy HERE
Can I ship an order to multiple addresses?
We are unable to ship an order to multiple addresses.
To ship to multiple addresses, we recommend placing a separate order for each address.
Can I return or exchange my order?
For your safety and health, we DO NOT accept returns, refunds, or exchanges on any orders unless the item(s) received is (are) damaged, defective, or incorrect.
If your items are damaged, defective, or incorrect, please contact us within 35 days of purchase at cs@shiningluxe.com with your order number and clear photos.
We do not accept returns for items returned more than 35 days after purchase.
For complete details, check out our return policy HERE.
How can I get in touch with customer support?
Our dedicated support team is here to assist you. Feel free to reach out to us at cs@shiningluxe.com for any questions, concerns, or assistance you may need. We're committed to ensuring your experience is exceptional.
How can I stay updated on your latest collections?
Connect with us on social media and subscribe to our newsletter for the latest updates, exclusive offers, and nail inspiration.
General
Do you have any sales or promotions?
You can follow our Instagram @shiningluxe_official, our Facebook @ShiningluxeOfficial, and subscribe to our newsletter to receive notifications on upcoming sales and promotions.
Once the sale and promotion ends, the sale price cannot be honored and items will be charged at full price. Sales price does not apply to out-of-stock items.
How can I get in touch with customer support?
Our dedicated support team is here to assist you. Feel free to reach out to us at cs@shiningluxe.com for any questions, concerns, or assistance you may need. We're committed to ensuring your experience is exceptional.
How can I stay updated on your latest collections?
You can follow our Instagram @shiningluxe_official, our Facebook @ShiningluxeOfficial, and subscribe to our newsletter for the latest updates, exclusive offers, and nail inspiration.